© by Lean Impeccable Technologies
ShopUSA facilitates international shopping by offering package and mail forwarding services for customers buying from U.S. retailers. With a U.S. shipping address provided by ShopUSA, customers can overcome restrictions and access a broader selection of products from American stores, enhancing their shopping experience and gaining access to exclusive deals.
Iceland
Package and mail
forwarding
Lean Impeccable assisted their global client in automating and improving operational efficiency with a Warehouse Management System.
ShopUSA is a package and mail forwarding company that allows international shoppers to purchase products from U.S. retailers and have them shipped internationally. Customers can shop online from U.S. stores that may not offer international shipping or have restrictions on shipping to certain countries. ShopUSA provides a U.S. shipping address to its customers, receives their packages at its warehouse, and then forwards them to the customer’s international address. This service enables customers to access a wider range of products and deals available in the U.S. market.
The current solution was inadequate for optimizing space utilization, lacked scalability, and couldn’t support data-driven decision-making.
Lean Impeccable established a pipeline to send data to an AWS data warehouse, enabling insights into operations and marketing. The team quickly integrated with DHL logistics, ultimately enhancing customer satisfaction.
The system can scale to manage hundreds of shipments daily, resulting in a 35% improvement in space utilization, a 40% reduction in manual efforts, and a 25% increase in shipment speed.
Technologies and processes we employed to support this client:
